Terms and Conditions

Ownership and Operation

This site is owned and operated by Body Relief Lab.

Agreement

Body Relief Lab comprises multiple web pages operated by Body Relief Lab. This offer is available to you subject to the acceptance of the following terms and conditions. By using the Body Relief Lab site and related offers, you agree to all such terms contained herein. Body Relief Lab reserves the right to modify these terms at any time. Please check this page periodically for updates. While Body Relief Lab strives to ensure the accuracy of all information on the website, there is no guarantee. These terms and conditions apply exclusively, even if they conflict with the buyer's general or specific conditions. These conditions will remain in force during the sale and relevant activities related to the sale.

Basic Terms of the Agreement

The price of the product is the price set at the time of purchase and may change for future purchases. The purchase price today does not guarantee a price for unrelated future purchases. The price does not include shipping and applicable operating costs, which may vary based on the purchase amount.

For live email support, please contact: [email protected]
Or call us toll-free at: +1(855) 418-4271

Cancellations / Refunds

To cancel your order at any time, please contact our Customer Service Department.

Live Email Support: [email protected]
Toll Free: +1(855) 418-4271

If cancellation is made after the order has been shipped, you are responsible for the payment of the shipped product. You can receive a refund for any product ordered up to thirty (30) days after the order is completed. Customers will receive a refund for the product ordered, and repetitive refunds are not allowed unless the product is defective upon delivery. Body Relief Lab reserves the right to refuse refunds to customers who make repeated requests or require refunds in bad faith.

To process a refund, contact our customer service and provide your name and account information. Incorrect information will prevent us from accessing your account and completing the return. Refunds can take up to two weeks to appear on your credit card, depending on your bank.

Shipping / Returns

Standard shipping usually takes 14-21 working days. To return unused products, send them to the address below:

Attn: Returns Processing
67269 T Road, Montrose
CO 81403, United States

Customers are responsible for shipping fees associated with returns and may be subject to a restocking fee.

Relations with Third Parties

Body Relief Lab is not responsible for webcasting or any other form of transmission received from any linked site. These links are provided for your convenience, and their inclusion does not imply endorsement by Body Relief Lab.

No Unlawful or Prohibited Use

You agree not to use Body Relief Lab for any unlawful or prohibited purpose. You may not damage, disable, or impair the Body Relief Lab website or seek to obtain any materials or information through unauthorized means.

User Registration and Electronic Signature

You must register as a "member" to access certain functions of the site. Provide current, complete, and accurate information when registering. You agree to keep your personal information current. Without accurate information, Body Relief Lab is not responsible for access issues.

By completing the registration and consenting to these Terms and Conditions, you authorize and provide an electronic signature for this offer.

Disclaimer

The information, software, products, and services included on the Body Relief Lab website may contain inaccuracies or typographical errors. Changes are periodically added to the information. Body Relief Lab makes no representations about the reliability, fitness, timeliness, or accuracy of the information, software, products, services, and related graphics. To the maximum extent permitted by applicable law, Body Relief Lab and its suppliers are not liable for any damages arising from the use or performance of the products or services.

Termination / Access Restriction

Body Relief Lab reserves the right to terminate your access to the website and related services at any time, without notice. No joint venture, partnership, employment, or agency relationship exists between you and Body Relief Lab as a result of this agreement. This agreement is written in English, which is the official language of the contract. For a copy of these terms, email: [email protected]

Notices of Intellectual Property, Copyright, and Trademarks

Body Relief Lab and its related logos are trademarks. You may not copy or use them without written consent. Do not alter or modify these logos or use them in any offensive manner or imply sponsorship or endorsement by Body Relief Lab.

Trademarks

Company and product names mentioned may be trademarks of their respective owners. Examples and fictitious depictions are for illustrative purposes only.

Privacy Policy

Consult the Body Relief Lab privacy policy. By accepting these Terms and Conditions, you consent to the collection, use, and disclosure of information by Body Relief Lab, as outlined in the privacy policy.

Customer Service is available 24/7 at: [email protected]

© 2024 Body Relief Lab. All Rights Reserved.

Privacy Policy

Information We Collect

We collect information on our website to provide a superior shopping experience and communicate with you about products, services, and promotions. Information is collected when you register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. The types of information collected may include:

• Name

• Postal address

• Email address

• Telephone number

• Mobile phone number

• Payment information (such as credit card numbers and billing address)

• Date of birth, age, sex, and other demographic information (such as occupation, income bracket)

• IP address

• Referring site

• Other technical information collected by the site server

Methods of Information Collection

We may collect information through:

• Registration forms filled out on the site

• Information provided during the purchase of products or services

• Maintenance and analysis of web server logs

• Calls and emails from users

• Internet chat sessions between a user and our site

• Use of third-party databases from which user information is extracted and combined with information obtained from the site

• Cookies, GIF image files (single-pixel "web beacons"), web server log analysis, and other technological means. This information can track site trends, improve user experience, and may be shared with third parties.

Third parties may place advertisements on the site and may use cookies or other technological means within the advertising to collect and use non-personally identifiable information. We are not responsible for information collected by third parties or the collection or use of information from other sites connected to the site.

Use of Information

We may use collected information to:

• Provide requested information, products, and services via the site or other online or offline channels

• Enable users to enter prize promotions and receive prizes

• Improve user experience with the site

• Operate the site and for internal business purposes

• Provide information and offers for products and services from us and selected third parties

We may provide information to trusted third parties, including third-party contractors, for services such as site operation, communication services, order creation, credit card and payment services, and other marketing efforts. We use commercially reasonable efforts to limit the use of information by such third parties for specific purposes. We employ electronic and physical security measures to reduce the risk of improper access or manipulation of information during transmission and storage but cannot guarantee security and integrity and are not liable for breaches or third-party interception.

We may disclose information to comply with laws and regulations and protect the interests or safety of our business, customers, or site visitors.

To unsubscribe from emails, follow the instructions at the bottom of each email.

Protection of Your Information

We implement various security measures to protect your personal information when you place an order or access your personal information. We use a secure server, and all sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and encrypted in our payment gateway providers' database. This information is accessible only by those authorized with special access rights and who are required to maintain confidentiality.

Cookies

We may send "cookies" to your computer, small pieces of data sent to your browser from a web server and stored on your hard drive. Cookies do not read data on your hard disk or cookie files created by other sites and do not damage your system. We use cookies to recognize you when you return to our sites and identify areas you have visited. This information helps personalize your site experience.

You can choose to accept or refuse cookies by changing your browser settings. Refusing cookies may diminish your site experience and certain features may not function as expected.

Disclosure to Outside Parties

We do not sell, trade, or transfer your personal information to third parties, except trusted third parties who assist us in operating our website, conducting our business, or providing services, provided they agree to keep such information confidential. We may also release information to comply with the law, enforce site policies, or protect rights, property, or safety. Non-personally identifiable information may be provided to other parties for marketing, advertising, or other uses.

Purchases from Minors

We do not knowingly collect information from children under 18 years of age. Our website, products, and services are directed to people at least 18 years old.

Your Consent

By using our site, you consent to our privacy policy. We reserve the right to revise and update this Privacy Policy at any time. Revisions will be effective upon publication on the site and apply to all information collected before and after the effective date. Your continued use of the site after changes constitutes acceptance of those revisions. Visit this page periodically to review current policies.

GDPR Compliance

In accordance with GDPR, Body Relief Lab will honor requests for personal data transfer or deletion from our servers and database. Requests can be sent to [email protected] and will be answered in the order received, within 30 days.

CONTACT US

Email Customer Service is available 24 hours a day at [email protected]

Customer Service is available 5 days a week, from 9:00 to 17:00 (EST) at:

+1(855) 418-4271

All returns must be sent to:

Attn: Returns Processing
67269 T Road, Montrose
CO 81403, United States